Reference · Glossary

User story

A **user story** states who benefits, what they need, and why — in one sentence — before scoping AI work.

#When to use

Backlog items for AI features: “As a support agent, I want draft replies so I respond faster.”

#When not

As full technical spec — stories need acceptance criteria and eval tasks.

#Example

“As a PM, I want meeting summaries so I ship accurate follow-ups without re-reading 60 minutes of notes.”