Reference · Glossary

Grounding

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Tying an answer to **specific source text or data** so the model is less likely to invent facts.

#When to use

Support bots, research, policy Q&A, anything where wrong numbers or dates hurt trust.

#When not to

Creative writing or brainstorming where strict sources aren't the goal.

#Example

RAG retrieves a refund policy chunk, then the model answers: "According to the policy doc, annual plans…"