Reference · Glossary
Grounding
Last updated
Tying an answer to **specific source text or data** so the model is less likely to invent facts.
When to use
Support bots, research, policy Q&A, anything where wrong numbers or dates hurt trust.
When not to
Creative writing or brainstorming where strict sources aren't the goal.
Example
RAG retrieves a refund policy chunk, then the model answers: "According to the policy doc, annual plans…"