Reference · Glossary

Retrieval

Last updated Jul 17, 2026

The step that **finds relevant documents or chunks** before the model generates an answer — the "R" in RAG.

#When to use

Any Q&A over your own docs, tickets, wikis, or product manuals.

When the model's general knowledge is enough and stale/wrong retrieval would add noise.

Question: "What's the enterprise SLA?" → embed query → top-3 policy chunks → prompt includes those chunks.