Chapter B · 2 of 4~9 min

AI for product managers

**Scope MVPs, defer risky autonomy, define metrics** — before engineering writes a line of agent code.

Paths & resources for this lesson

1Try it yourself

Playground

Product scope triage

PMs define outcomes and guardrails — engineers ship bounded MVPs with metrics.

Summarize support tickets for agents

2Read & reflect

Recap

#What you just did

You triaged three AI feature ideas: ship bounded MVP, defer high-risk autonomy, or block launch until metrics exist.

Read

#PRD sketch

Problem: agents spend 20m/ticket on repeat lookups
Outcome: draft reply in <30s with policy citations
Not in v1: auto-send refunds, legal responses
Metrics: time-to-first-draft, human edit rate, escalation rate
Eval gate: 20 golden tickets before beta

Watch out

#Watch out

“Fully autonomous” on day one is a scope trap — stage human review and evals.

Try next

#Try this next

Write one north-star metric and one guardrail metric for your next AI feature.

3Spark check

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