Reference · GlossaryStatus pageA public or customer-facing page showing **current service health** and incident updates.On this pageWhen to useWhen not toExample#When to useB2B AI APIs, hosted chatbots, and any product with SLA commitments.#When not toInternal-only tools with no external users — email to stakeholders may suffice.#Example"Investigating elevated latency on chat API — updates every 30 minutes."Learn by doing → Learn by doing →Related termsCustomer communicationSev-1 (severity 1)Incident response← All terms