Page 2 of 8~112 min topic

Spot wrong answers

Map checkable claims

Verification starts by turning an answer into atomic claims with different evidence needs.

~14 min this pageCore mental model

1Learn the idea

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The working principle

Verification starts by turning an answer into atomic claims with different evidence needs. This principle matters because an AI system produces likely output from the context and instructions it receives; it does not automatically know the organization’s current facts, private policy, unstated intent, or acceptable risk.

Use the following sequence for this page: underline names, dates, numbers, quotations, and causal claims; separate facts from judgments and proposals; rank claims by consequence and uncertainty; assign each important claim a verification method. The sequence is a guide, not a ritual. Skip a step only when its question truly has no effect on the outcome, and strengthen it when mistakes would be costly.

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A practical method

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1. Underline names, dates, numbers, quotations, and causal claims

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2. Separate facts from judgments and proposals

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3. Rank claims by consequence and uncertainty

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4. Assign each important claim a verification method

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Work through the scenario

Return to the opening case: A travel answer mixes opening hours, journey times, prices, safety advice, and subjective recommendations in one polished paragraph. Begin by rewriting the request as a small contract. Name the intended reader or user, the authoritative material, the operation to perform, the required output, and the review owner. If current information is required, identify where it will come from. If exact calculation or action is required, assign that step to a deterministic tool or an approved system rather than relying on prose generation.

A useful instruction could follow this shape:

Goal: help [reader] accomplish [outcome]. Use only [named sources or supplied material] for factual claims. Perform [specific operation] and return [format]. Mark missing information as TBD or ask a focused question; do not guess. Before the result is used, [named person or role] will check [criteria].

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Failure modes to catch

  • Checking only the easiest claim. This hides an important assumption or removes a review point. Replace it with an explicit rule, a source check, or a human decision.
  • Treating several linked assertions as one fact. This hides an important assumption or removes a review point. Replace it with an explicit rule, a source check, or a human decision.
  • Spending equal effort on harmless preferences and safety-critical details. This hides an important assumption or removes a review point. Replace it with an explicit rule, a source check, or a human decision.

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Make it reusable

Turn Map checkable claims into a template you can reuse this week: job statement, required evidence, failure mode to catch, and reviewer. Store it next to your other spot wrong answers notes. When the job changes, rewrite only the job statement and re-run the same failure-mode list — do not invent a new workflow from scratch. Role of this page: Core mental model.

Go deeper

Before you start

Why this matters

A travel answer mixes opening hours, journey times, prices, safety advice, and subjective recommendations in one polished paragraph. The temptation is to begin by typing a broad request and judging whatever appears. That approach makes a good result hard to repeat and a bad result hard to diagnose.

In the wild

See how this idea shows up as a product and a company — then come back to the lesson. Skills transfer across vendors.

Check your understanding

Page assessment

Answer from memory. Completion is saved from this evidence, not from opening the next page.

1. Can you explain why the chosen method fits the task rather than merely naming an AI feature?
2. Did you identify authoritative input, missing-information behavior, and an accountable reviewer?

All responses are required.