Reference · Glossary
Legal hold
A directive to **preserve records** when litigation or investigation is likely — overrides normal deletion schedules.
#When to use
When counsel flags a dispute, subpoena, or regulatory inquiry involving chat logs or training data.
#When not to
Routine retention cleanup — legal hold pauses destruction until counsel releases it.
#Example
Disable auto-purge on support tickets and model logs for accounts named in a legal hold notice.